Please note that Datatap login fields are case-sensitive.
If you are unable to log into the account, make sure the caps lock key is not on and that you are using the correct case for each letter in your username and password.
After 5 failed login attempts the following error appears on screen, and after 15 minutes user is able to try to login again.
REQUIREMENTS FOR SETTING UP A NEW PASSWORD IN DATATAP:
Your password must contain:
- At least 16 characters.
- A mix of alphabet and numeric characters.
And must not be any of the following:
- Too similar to your other personal information.
- A commonly used password.