WHY DO I NEED TO KNOW MY STACK IP?
There are some connections that need a static stack IP address in order to function correctly, such as those that require specific IP whitelisting.
NOTICE FOR NON-SQL DESTINATION USERSIf your stack uses any Destination other than an SQL-Database, it will currently have a dynamic, not static IP address. Before going any further, you will first need to contact your account manager and request a static IP address for your stack.
FINDING YOUR STACK IP
- Click on the Windows Start menu and type "cmd", you will see the auto-filter display the "Command Prompt".
- Open the Command Prompt, and type "ping", followed by the URL you use to login to your Adverity instance (the URL of your instance as you log in to it, e.g. "ping www.YOUR_STACK.com"). You will find the Stack IP address in the response.